Privacy Policy
for LEAP Medicaid Solutions, LLC
Effective Date: JUL-2025
At LEAP Medicaid Solutions, your privacy and the security of your personal and health information are of the utmost importance. We are committed to protecting the data you share with us in compliance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services, whether online, by phone, or in person.
1. Information We Collect
We may collect the following categories of personal and health-related information:
Personal Information
- Full name
- Date of birth
- Contact information (email, phone, address)
- Social Security number (where necessary for Medicaid application processing)
- Financial data (e.g., income, assets, insurance details)
- Legal documentation (e.g., power of attorney, guardianship papers)
Protected Health Information (PHI) As defined by HIPAA, PHI includes
any health-related information that can be linked to you personally:
- Medical history and diagnosis
- Treatment records
- Physician and facility information
- Medications
- Long-term care assessments and needs
- Medicaid eligibility and enrollment status
2. How We Use Your Information
We collect your information for
the following purposes:
- To assist with Medicaid application and long-term care eligibility
- To communicate with healthcare providers and agencies on your behalf
- To complete necessary documentation and submissions
- To verify identity and financial eligibility
- To provide updates and respond to your questions or concerns
We do not sell or share your personal data for marketing purposes.
3. How We Share Your Information
We may disclose your information
only as permitted under HIPAA and other applicable laws:
- With Medicaid agencies, government programs, or health plans for eligibility and benefits coordination
- With healthcare providers involved in your care or application process
- With legal representatives if you’ve authorized them
- With our employees and subcontractors who are bound by strict confidentiality agreements
We require all third parties to comply with HIPAA and only use your data for
authorized purposes.
4. Data Protection & Security
We implement administrative, physical, and technical safeguards to protect your data:
- Encrypted data storage and transmission
- Secure access controls and authentication
- HIPAA-compliant third-party platforms
- Regular audits and staff training
Despite our best efforts, no system can be guaranteed 100% secure. If a data breach occurs, we will notify affected individuals in accordance with HIPAA
regulations.
5. Your Rights
Under HIPAA and applicable laws,
you have the right to:
- Access and review your personal and health information
- Request corrections to your information
- Request restrictions on certain uses or disclosures
- Receive a list of disclosures made
- Revoke authorization for future use or disclosure
To exercise these rights, contact us at:
Email: support@leapmedicaid.com
Phone: [Please Include Your Number]
Address: [Please Include Your Mailing Address]
6. Cookies and Website Data
If you use our website, we may
collect limited technical data for analytics and functionality, such as:
- IP address
- Browser type
- Session duration
We do not track or store personal health information via cookies. All online
data collection is minimized and secured.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Effective Date' above and
notify you if required by law.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out:
LEAP Medicaid Privacy Officer
Email: support@leapmedicaid.com
(833) 446-5327
